Shipping Policy
At Savvysecondsand1sts, we are committed to delivering your favorite anime figures and merchandise with care and efficiency. Our shipping policy ensures that your orders are processed promptly and arrive safely at your doorstep. Please read through the following details to understand our shipping procedures and policies.
Shipping Time
Upon placing an order, please allow us 2-4 business days to process your order before it is shipped. Once your order has been processed and shipped, the estimated shipping time within United States is 5-10 business days.
For international orders, please note that shipping times may be extended by an additional 5-7 business days.
Please note that this estimated shipping time does not include order processing time.
Shipping Rates
We offer a flat shipping rate for all orders: 5.99 USD.
Free shipping for orders over $100.
Order Notifications
We understand the importance of staying updated on the status of your orders. With that in mind, we will ensure that you receive notifications via email every time there is a change in the status of your order. These notifications will keep you informed and provide you with the necessary updates regarding your purchase.
Tracking Details
To further enhance your shopping experience, we will include a link in the email notifications for you to easily access tracking information. This link will allow you to obtain real-time updates on the location and status of your package. We believe in transparency and want to ensure you have all the information you need throughout the shipping process.
Delays and Unforeseen Circumstances
While we strive to deliver your orders in a timely manner, please be aware that during the shipping process, unforeseen circumstances may occur. These circumstances can include customs processing, weather conditions, or other external factors beyond our control. Although these delays are rare, we appreciate your understanding in such situations and assure you that we are committed to resolving any issues that may arise.
Returns and Refund
We hope you are satisfied with your purchase, but we understand that there may be cases where you would like to return an item. Our Returns & Refunds Policy page outlines our policy for returns and refunds. Please refer to this page for all the information you need.
We value your trust and aim to provide you with the best possible service. Your satisfaction is our priority. Thank you for choosing Savvysecondsand1sts, and we look forward to serving you.
Customer Support
If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our dedicated customer support team via the contact information below. We are here to assist you and provide any necessary assistance throughout your shopping experience.
Email: [email protected].